Frequently Asked Questions ( FAQ ):
Q- Who is Sharq Al-Jazeera and what services does you provide?
- Sharq Al-Jazeera Company is specialized in providing all wired and wireless networking products, SJ is an integrated edifice in which everything the customer needs in the world of networks is available.
Q- Do you have devices and equipment produced by international companies, what are these companies?
- Yes, Sharq Al-Jazeera Company is the master distributer in Iraq for most of the international internet hardware companies, including (BLUESTORM, MIKROTIK, MIMOSA, UBIQUITI, TENDA, TP-LINK, CISCO) ، we provide all the products of these companies at competitive prices with real guarantee.
Q- I do not know what devices suit my needs; how can you help me?
- Our company has an integrated and specialized staff in Internet devices with many years of experience, our sales & technical teams can advise and suggest the appropriate devices according to customer's needs.
Q- Do you provide after sales services? What are they?
- Yes, we provide after-sales services, which is maintenance for the malfunctioned devices during warranty duration, as well as compensation with a new device in case of a manufacturing defect. Our company also provides software programming and updating services, remote programming, and site survey service for project owners and Internet service provider "ISP".
Q- Do the prices of products differ if they are purchased from your showrooms directly?
- Yes, if you purchase products from our showrooms, the prices will be more appropriate, and you will also get a discount voucher to be used when purchasing the next time.